accountability

...an unwillingness to take responsibility for results. If no one is going to be held accountable in a business, why should a consumer or a client be expected to place their faith (very much including their hard-earned money) in them? In this regard, Tailteann always wished to be different.

...Fergal and Padraig McDonnell continually put themselves forward, as their customers and partners deserve to know exactly who is responsible for the company's output.

...developed internal systems that prevented any team member from ever hiding. Whilst the environment they operate in is one of safe vulnerability, safe conflict and safe confrontation, all staff members are acutely aware they will always be held wholly accountable for their performances and actions, something that helps to ensure they stay at the top of their game.